Terms of service

Terms of Service

Welcome to ZEVORAQ.STORE. By using our website or placing an order with us, you agree to the following simple terms.

1. About Our Store

ZEVORAQ.STORE is an online shopping store serving customers in the UAE. We offer products from different categories and arrange delivery through our fulfilment and delivery partners.

2. Products & Prices

We try our best to keep product information, images, availability, and prices accurate. However, there may occasionally be small differences in product appearance or packaging.

Prices and product availability may change at any time without prior notice.

3. Orders

When you place an order, you agree to provide correct information such as your name, phone number, delivery address, and other required details.

We may contact you to confirm your order before processing it.

We reserve the right to cancel an order if the product is unavailable, the information provided is incorrect, or there is a reasonable issue with the order.

4. Delivery

We aim to deliver orders within the estimated delivery time shown on our website.

Delivery times may sometimes be affected by factors outside our control, such as courier delays, weather, public holidays, incorrect address details, or other unforeseen circumstances.

Please make sure your delivery information and phone number are correct.

5. Payments

We may offer different payment methods depending on your location and availability.

For Cash on Delivery orders, payment is collected when the order is delivered.

6. Returns & Refunds

Our returns and refunds are handled according to our Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

7. Website Use

You agree to use our website for lawful purposes only.

You must not misuse the website, attempt to damage or interfere with it, or use it for fraudulent activities.

8. Product Information

We make reasonable efforts to provide accurate product descriptions and images. Product colors, packaging, or minor details may vary slightly from what appears on your screen.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about these Terms, please contact us:

ZEVORAQ.STORE
Email: zevoraq.store@gmail.com
Website: https://zevoraq.store/

Thank you for shopping with ZEVORAQ.STORE.